We must start recruiting earlier, when students are in their high school years, and follow through with a sustained recruiting effort at two-and four year schools. Describing career paths and growth opportunities within our industry becomes an important part of our message to students and to other prospective employees both inside and outside of our industry..
Recruiting though, is only half the story. Training and retention are important in their own rights, and they complement one another. By placing more emphasis on training employees for mid-and upper-management level positions, we are also scoping out career paths for them, defining new challenges, and keeping them interested in working for us and our industry.
All service industries seem to be in a tug of war over a very limited labor supply. All we can do is keep the pressure on our legislators, put out best foot forward with young recruits, and keep up a sustained recruiting effort all year long.
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