Among other retention strategies, we acknowledge and reward employees for exemplary performance. Account managers and field supervisors carry around various gift cards, which they can give to any employee "for a job well done." Upper management also strives to get out of the office and into the field at least once a week, to interact with employees and let them know that the company truly cares about the work they're doing.
Providing employees with thorough job descriptions and making sure they understand our expectations of them keep unwelcome surprises to a minimum, and we try to address issues in a fair and timely manner.
We like to have fun, too. Company outings, parties, and celebrating special occasions and anniversaries are tremendous stress reducers, and they demonstrate employee appreciation.
Again, our company has been fortunate to have a solid employee retention rate. Part of this success comes from having a good name and reputation within the industry, and part comes from having an overall strategy designed to find abnd keep the best talent available.
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