Over the years our company has been fortunate to attract and retain good talent. Not to say we have all the answers, but allow me to share some of our retention strategies with you.
For us, retaining employees starts day one by giving new hires a thorough orientation. We want to make them feel welcome, comfortable, and needed before we begin training them and putting them into the field. Part of this "welcome wagon" approach includes having nice digs. Our office and shop areas are neat, and our properties are nicely landscaped. We want our clients landscapes to mirror our own and vice-versa. We offer a pleasant working environment for employees. I know this makes a difference, because I have worked in less attractive surroundings.
We want our employees to take "ownership" of their positions and feel valuable. We do this by soliciting ideas from them and sharing information. We also invest a great deal in training and education. The key here, of course, is to give our people a chance to grow their careers with us, which implies, we prefer to promote from within, and we do. Well trained, skilled, and tenured employees add directly to greater field efficiencies. This in turn is passed along ultimately in savings to our clients without sacrificing job quality. Providing value to our employees and our clients is sustainable when you continually invest in them and truly care about their future, regardless of current economic conditions. More to come.....
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